Frequently Asked Questions (FAQ)
Can I buy originals from Famous Furniture Ltd.?
Famous Furniture Ltd. only sells reproductions of famous 20th century design classics. Our pieces of furniture are reproduced in exact accordance with the original plans of the designer and are 100% manufactured in Italy.
What about the quality of your products?
All our products are manufactured in our factory in Tuscany. The traditionally high quality of Tuscan furniture manufacturing ensures technical mastery and exact reproduction of the originals.For many years now, our production has been characterised by high standards which are subjected to very strict controls on a regular basis thus guaranteeing the quality of the materials used as well as the careful production procedures.
For further information on the materials used, just click here.
How can I be sure that the furniture is not made in China?
Chinese products of inferior quality are pushing onto the market. Retailers whithout manufacturing capabilities import these cheap products from China and sell them labeled as Italian made. Our products are 100% Italian made and certified. You can also pick up the furniture directly at our manufacture in Italy.
Who is Famous Furniture Ltd.?
Famous Furniture Ltd. is a private company under English law and is registered as such in the British commercial register since May 2005:FAMOUS FURNITURE LIMITED
SCOPE HOUSE, 18 CLARENDON RD
S WOODFORD
LONDON
E18 2AW
Company No. 05442232
Why registered office in England and production in Italy?
We - and thereby our customers as well - benefit from the clear and reasonable tax regulations in England.The traditionally high quality of Tuscan furniture manufacturing ensures technical mastery and exact reproduction of the originals. All our products originate from our traditionally-run family operation close to Pisa.
How do I order?
You can place an order via the Shopping Cart or simply by sending us an e-mail.
How do I pay?
80% of our customers choose to pay by prepayment via bank transfer and benefit from a 5% bonus.If you prefer to pay with credit card, the payment is to be made via the secure online payment system PayPal. PayPal assures a maximum of customer security. If you are dissatisfied with the handling or the product, you can cancel your payment.
For orders with a merchandise value of EUR 500,00 or more, you can also pay cash on delivery. In this case, we have to bill an additional charge of 5% on the value of goods (but not less than EUR 50,00). We also reserve the right to request a deposit.
Alternatively, you can pick up your order (merchandise value: EUR 500,00 or more) directly at our production close to Pisa in Italy and pay cash on collection. In this case, we offer an 8% discount.
Which credit cards do you accept?
We only accept VISA and MasterCard.
How does the delivery work?
As we don't have a store and sell products only from our own production, each item of your order is separately manufactured.Once a week, the goods are picked up by a large transporter and are then, on the Italian border, handed over to the different shipping companies for each country.
The final delivery is done by a regional delivery service after announcing the delivery by phone.
